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The company Liberek spol. s.r.o. has been providing its services to customers since 1993.
We provide technical support, warranty and post-warranty service for all goods you buy from us

1. Ordering goods - eshop

For each product, the price is shown in red  (without VAT) and in black (including VAT). In the shopping cart the price is including VAT and transport charges (according to the price list of the PPL carrier).

Attention - the Cart initially displays the shipping fee for the CZECH REPUBLIC. If the destination is different,  the Cart will show it in the next steps, when you enter " the country", to which the goods are to be sent !

The stock quantity is shown in detail for each product in the e-shop.

Before sending the order, a summary of the order is displayed and by pressing the "SEND ORDER" button you confirm it

After receiving your order, we start processing it immediately.

2. Shipping and payment

Please see separate chapter

3. Taking over the goods from the carrier

Please inspect the goods immediately upon receipt. If you find mechanical damage to the product packaging, check the condition of the goods on the spot and in case of damage do not accept the shipment or make a record of the damage to the shipment and have this fact confirmed by the carrier.

4. Warranty conditions and complaints

* Warranty card

Each delivery includes a delivery (warranty) note. For each product sold, there is a record of the date of sale including the product's serial number. The warranty for Citizen printers is 2 years (1 year for the thermal head), 1 year for presses and devices for sublimation printing. The warranty does not cover normal wear and tear of the product (or its individual parts) caused by use.

* Complaint

In the event that a defect occurs on the purchased goods during the warranty period, which was not caused by its inappropriate use, but by a defect in the product itself, you have the right to claim - please contact Liberek / liberek@liberek.cz.

5. Final provision

These terms and conditions are valid for all purchase contracts concluded between the supplier and the customer. The supplier reserves the right to change the terms and conditions.

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